6 types of data retention
The table below should make it clear that members from Dhaka using bKash or Nagad follow the same policy
tk95 App data retention period
Retention means how long data is kept and why; in tk95 App unnecessary data is not kept in excess, so you can easily understand how long data stays
| Data type | Retention period | Why kept |
|---|---|---|
| Account information | As long as the account is active | Keep login and profile active |
| Transaction history | 12 months | For account reconciliation |
| Login history | 90 days | For security checks |
| Cookies | According to browser settings | Remember session and preferences |
| Support conversations | 24 months | Keep records of issue resolution |
| Device information | Maximum 6 months | Detect unusual logins |
tk95 Login and account information
What is included when opening an
Name, phone number, and login information are kept; without them tk95 Login won't work properly
Security verification
The same device, new device, and suspicious attempts are checked separately to keep sign-ins secure even outside Dhaka
Profile information
Your settings, language preference, and account history are stored
Only required information is collected at first; later you can update your profile, and if needed you can go back to the tk95 Register page to align settings.
If someone logs in from more than one device, the system notes it so you retain control of your account.
Deposit and withdrawal documents and security
bKash, Nagad, Rocket
In Bangladesh, these three names are the most familiar; during transactions only the necessary records are kept.
Record retention
How many deposits, when they occurred, and from which session they occurred are recorded
Anomaly detection method
If unusual patterns are detected, the system alerts, keeping the environment for 9.6M+ users more stable
Transaction data is never shown without a reason; only when help or verification is needed does the team view it
If you Deposit methods or Withdrawal guidelines Read them; the same security rules will apply there
tk95 APK usage and cookies
How cookies work
Cookies remember login, and you don't need to set them again; some preferences may persist after closing the browser
Mobile usage
Using the tk95 APK speeds up screen load on Android phones; once set, subsequent logins are easier
Usage data
Which page you were on, how long, and where you clicked are only recorded; not private conversations
This information helps improve the experience; many Dhaka users prefer lightweight pages to save data
If you want you can clear the browser cookies, but then some preferences will be set again
What happens when the account is closed
After closing
If the account is closed, profile information may be kept separately; if legally required, some documents take longer
Retention window
Support tickets and security logs usually stay for a specified time; after that, they are gradually removed
Removal
Data that is no longer needed is not kept, which strengthens data protection
Even after closing, some parts of old transactions may need review, but that too stays within policy
If you have questions about old data, Contact page Notify the team
Your rights and contact
What you can request
You can view your data, edit it, and request explanations; if there are mistakes, request corrections
When will you get help
tk95 Help page and support channels stay open; answers to common questions come quickly
What to write
Account ID, issue, and the data you want to see, write it to speed up
For Bangladesh users, information security, cookies, and account controls are kept together, so using the tk95 App you will easily understand the rules
Final note: page rules remain the same for tk95 App, tk95 Login, and tk95 APK